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ISO 37301:2021
Compliance management systemsRequirements with guidance for use
4.1Understanding the organization and its context
4.6Compliance obligations
5.1Leadership and commitment
7.3Awareness
8.3Raising concerns
9.2Internal audit
Channel to raise concerns in good faith
Platform evidence · Whistleblower channel
Confidentiality and protection against retaliation
Handling and investigation of reports
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ISO 37301
Compliance management systems
Clause
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8.3
Raising concerns
Not applicable? Only with a recorded justification.
Control
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Anonymous whistleblower channel
Compliance · Ethics committee
Wintegrity interpretation
Keep an accessible channel, with optional anonymity and feedback to the reporter.
Evidence
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Channel report · Q3
MetCollection verified · quarterly renewal
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Management systems
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ISO 37301 · 7.4
Communication
Guiding question
What the auditor will ask
Has the organization established internal and external communications relevant to the compliance management system, including channels for raising concerns?
What this requirement demands
The standard's text, in plain language
Define what to communicate, when, with whom and how. Internally, ensure flow across all levels, with a channel for staff to raise concerns.
Wintegrity interpretation
The take of people who have implemented it
Communication is more than publishing the policy. Having no channel for raising concerns is a critical nonconformity, and the auditor will check whether the channels are actually used.
ISO 37301, ISO 37001, ISO 37002, ISO 27001
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